Galadriel McGrail is our Liaison Officer for the Citizen’s Advice Bureau referral service. She is one of our qualified Integrative Therapists and combines her NLP Masters with EFT, Solution-Focused Therapy. Galadriel is also a qualified Coach too. As a Software Engineer Galadriel also knows how to shift the software of the mind. Galadriel writes: ‘I feel strongly that there is a significant gap in Mental Health Services offered in my community, and that we still have plenty to learn. Our professional approach needs to evolve, with prescription medication to be used as a very last resort. Having dealt with mental health issues first hand, and knowing what it means to feel helpless when the help offered is not working, I have always strived to find alternative ways to combat this disease. Earlier this year I was introduced to Kath Temple and her Happiness Foundation. It seemed to be the missing piece to the complex puzzle that is mental health and her approach gives me so much Hope. Since then I have completed NLP Practitioner Training and EFT Practitioner Training, with lots more to learn on the horizon.